Terms and Conditions
The legal and important bit
I. Provisional bookings will be held for 7 days before deposit is due.
II. Completion of a signed booking form and payment of a deposit on acceptance by Beneath the Canopy constitutes a binding contract.
III. We regret we are unable to accept bookings from anyone under 18 years of age.
IV. We regret the Beneath the Canopy bell tents are not suitable for dogs, except by prior arrangement. However, disabled assistance dogs (e.g. guide dogs, hearing dogs, etc.) are welcome also by prior arrangement.
V. Beneath the Canopy strongly advises you take out holiday insurance to cover any illness, cancellations or losses.
VI. Your Bell Tent hire starts at 3.00pm on the day of your booking. This may vary with larger bookings, you will be advised in your check in information. Your hire period ends at 11.00am on the day of your departure. Please note, hire times may differ and are subject to and depending on access to your chosen campsite.
VII. All of our bells tents are strictly non-smoking. Smoking in the tents will forfeit your damage deposit immediately.
VIII. Bed linen is only included if you have selected it as part of your booking, it does not come standard. No towels are provided.
IX. To protect the flooring and furnishings, outdoor shoes should be removed at all times before entering the tents.
X. All rubbish/recycling must be removed at the end of your holiday prior to leaving the tent/campsite. Beneath the Canopy reserves the right to levy a charge which will be deducted from your security deposit, for the removal of any rubbish or waste left in the tent.
XI. Hire price includes delivery within 20 mile radius of our Eastbourne base.
XII. Out of area bookings can be arranged at an additional charge based on a cost of £1.25 per mile unless otherwise agreed.
XIII. Beneath the Canopy accepts no responsibility or liability for damage or theft to any property left in the bell tents for the duration of the hire.
XIV. Beneath the Canopy accepts no responsibility or liability for damage or injury to any member of your party that may occur whilst you are in occupation of the tent.
Beneath the Canopy's Undertaking
I. Beneath The Canopy will deliver, erect and furnish your bell tent to the agreed campsite/venue on the first day of the commencement of your booking.
II. Beneath the Canopy will dismantle and remove all equipment from your campsite on the day of termination of your hire period.
III. While Beneath the Canopy will do everything possible to ensure your tent is erected prior to your arrival at your campsite/venue, no responsibility or liability can be accepted for delays due to road accidents or severe traffic problems.
I. All prices are inclusive.
II. A 25% non-refundable deposit is payable on booking.
III. Balance of hire payments are due 28 days before commencement of hire.
IV. For the main booking party of an event, a refundable holding and damages deposit is required with balance of payment. This is charged at £250 for 5-10 tents or £500 for 11-20 tents.
V. During the period of hire you are responsible for the maintenance of all equipment, from erection to dismantling.
VI. If for any reason you are not satisfied with the equipment provided, please notify us immediately and before use.
VII. You are responsible for any damages or losses to tents or equipment during the hire period. Should deposit paid be insufficient to cover this you will be liable for any additional costs relating to this.
VIII. A list of costs for replacement of damaged or missing items is available on request.
IX. Any costs incurred for rubbish removal or cleaning of matting if outdoor shoes have been worn inside of the tent will be deducted from the damage deposit. Cleaning of matting in his instance will be charged at £50 per 4 metre bell tent. Rubbish removal will be charged at £15 per tent,
X. Your holding and damage deposit will be refunded by bank transfer within 7 working days of end of hire. We do not send cheques.
XI. Payment can be made by
a. Cheque (payable to E. Mongardi - please request the postal address)
b. Bank transfer
I. Your hire booking will be treated as cancelled if the balance of the hire payment is not received by us by the date specified on the booking form (28 days before the commencement date of your event) or unless alternative payment terms have been agreed.
II. If you wish to cancel your booking once you have paid your initial deposit please notify us immediately. In these circumstances your initial deposit is non-returnable and any contract is rendered void.
III. If you cancel once you have paid the full cost of your tent hire, we are unable to return any monies to you unless we are able to re-book the bell tent for the period in question. In these circumstances we may offer the tent(s) at a reduced rental to encourage a late booking and any money we recover we will refund to you.
IV. In the event of extreme or adverse weather conditions making it impossible to erect the bell tent(s), Beneath the Canopy cannot not accept any responsibility or liability for losses or other costs incurred as a result. In this situation, we will work with you to offer you an alternative site/date, where possible.
V. Beneath the Canopy reserves the right to cancel your hire booking at any time. In the unlikely event of this happening, a full refund will be made, however Beneath the Canopy will not accept any responsibility or liability for losses or other costs incurred as a result.
VI. Should your chosen campsite cancel or terminate your booking, for any reason whatsoever, no refund will be given by Beneath the Canopy. In this case, please contact us as a matter of urgency and we will do our utmost to help you find an alternative site.
Health and Safety
I. Beneath the Canopy operates a strict no-smoking policy inside the bell tents.
II. Candles will not be provided where the hire includes children under the age of 16 years.
III. Candles or any other form of naked flame are not permitted inside the children’s play tent.
IV. Children must be supervised at all times when using the children’s play tent.
V. For your protection and safety, cooking is prohibited inside the bell tents. Fire pits and BBQs can cause fires and the release of deadly carbon monoxide.
VI. Fire pits should be sited a safe distance from the bell tent and should not be left unattended.
VII. All candles must be extinguished before leaving the bell tent or before going to sleep.
I. Force Majeure (unforeseeable circumstances preventing someone from fulfilling a contract)
Beneath the Canopy cannot not accept any responsibility or liability for losses or other costs incurred as a result of: acts of God including fire, flood, storm or natural
disasters, war, sabotage or acts of terrorism; Government sanctions, labour disputes including strikes, lockouts, boycotts or other industrial action, failure in the transportation of equipment or in the provision of services.
II. Governing Law & Jurisdiction
This Agreement and disputes or claims arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) are governed by and construed in accordance with the law of England.
III. The parties irrevocably agree that the courts of England have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this agreement or its subject matter or formation (including non-contractual disputes or claims.